 | Key Performance Indicators Developing, Implementing, and Using Winning KPIs de David Parmenter Commentaire Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy. |
|
 | Kit d'administration Windows Server 2008 - Volume 1 Installation et mise en réseau de Charlie Russel et Sharon Crawford Commentaire Installez, configurez et gérez vos systèmes Windows Server(r) 2008. Complet, ce kit d'administration vous aide à installer, configurer et exploiter rapidement vos systèmes avec Windows Server(r) 2008. Illustré de nombreux exemples concrets, cet ouvrage de référence propose des exercices pratiques et des conseils de dépannage pour des résultats immédiats. Vous profitez de conseils d'experts et découvrez comment tirer profit des nouveaux composants et fonctionnalités de Windows Server(r) 2008. Dans ce volume, découvrez comment : Planifier le déploiement ou la mise à niveau de Windows Server(r) 2008. Installer, configurer et gérer Active Directory(r). Administrer les utilisateurs et les groupes, gérer les imprimantes et les ressources de fichiers. Rationaliser les tâches administratives avec le Gestionnaire de serveur et Windows PowerShell(tm). |
|
 | Kit d'administration Windows Server 2008 - Volume 2 Interopérabilité, Internet, optimisation de Charlie Russel et Sharon Crawford Commentaire Complet, ce kit d'administration vous aide à installer, configurer et exploiter rapidement vos systèmes avec Windows Server 2008. Illustré de nombreux exemples concrets, cet ouvrage de référence propose des exercices pratiques et des conseils de dépannage pour des résultats immédiats. Vous profitez de conseils d'experts et découvrez comment tirer profit des nouveaux composants et fonctionnalités de Windows Server 2008. |
|
 | Le kit du chef de projet de Hugues Marchat Commentaire Ce livre contient une méthodologie simple à mettre en œuvre pour conduire efficacement et rapidement des petits projets. La méthodologie est complétée par des conseils pratiques et opérationnels pour permettre au chef de projet de ne rien oublier. Le CD accompagnant le livre contient les modèles de documents permettant de gérer tous les aspects du projet, du cadrage à la communication, la planification, l'analyse des risques, jusqu'au bilan du projet. Du débutant à l'expert, la liste de 150 questions contenue dans le CD, organisée dans un minisystème de pilotage vous permettra d'améliorer considérablement la conduite de vos projets et les résultats attendus. |
|
 | Le guide du management des connaissances de Robert Vazille Commentaire Comprendre les véritables enjeux du management des connaissances ! La connaissance est synonyme de pouvoir ! Pouvoir de se nourrir, de construire, d'innover... En entreprise : il faut maîtriser le savoir interne pour aller plus vite, éviter les pertes de compétitivité liées au départ de salariés, faire face à l'augmentation des flux d'information, bref rester compétitif ! Appliquer une démarche simple et efficace dans votre entreprise ! L'auteur se concentre ici sur les concepts et les outils génériques du management des connaissances. La démarche qu'il propose est immédiatement applicable au niveau individuel ou collectif... Vous apprendrez, à travers des exemples parlants et des outils opérationnels à : définir vos objectifs rassembler l'information la classer et la modéliser efficacement vous préparer aux critiques internes et aux réactions de vos collègues Découvrir des retours d'expérience réussis ! La dernière partie de l'ouvrage est consacrée à des retours d'expérience. On y découvre l'enthousiasme des personnes interrogées, ainsi que celui de l'auteur qui a lui-même appliqué sa démarche dans sa propre société et témoigne donc de son efficacité surprenante. |
|
 | Handbook on Knowledge Management 1. Knowledge matters de Clyde W. Holsapple Commentaire As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come. |
|
 | Handbook on Knowledge Management 2. Knowledge directions de Clyde W. Holsapple Commentaire As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come. . |
|
 | Knowledge Management and Management Learning Extending the Horizons of Knowledge-Based Management de Walter Baets Commentaire Recently knowledge management and management learning has received considerable published coverage; however, most of this exposure is based on a rational, mechanistic view of knowledge management. Practice, on the other hand, has taught us that knowledge management and learning are extremely broad concepts with an expanding area of subfields. This rationalized and measured view of knowledge management has lead to a more technologically driven development of the field. In practice, however, this view of knowledge management has fallen short of its promise. This situation has created the need for a more encompassing approach to knowledge management. An approach that will encompass a wider domain of knowledge management topics; including topics such as, workplace learning, knowledge infrastructure, knowledge representation, innovation and learning, knowledge culture and learning, and knowledge technologies. KNOWLEDGE MANAGEMENT AND MANAGEMENT LEARNING: Extending the Horizons of Knowledge-Based Management examines a range of topical considerations in the field by utilizing dynamic and non-linear systems behavior or the complexity paradigm. From this examination have come a number of new and promising relevant extensions to knowledge management and its practice. Many of the topics have been pulled from "real world" situations in actual companies, and therefore these topical treatments reflect quantitative and qualitative research done within the knowledge management framework of actual company experience. Offered are a series of topical treatments that extend the parameters of knowledge management and examine the practical implications of these extensions. The book begins with an extended introduction and theoretical framework. Contributing authors have written chapters that add to both the framework and the practical consequences of knowledge management. These chapters suggest many lessons learned that will find considerable use in practice. Some of these chapters include an investigation of the "do's and don'ts" virtual learning based on real-life cases, the use of design teams for group learning, the role of language and the creation of common ground between company and client, culture as a dynamic and non-linear constructed concept, innovation and knowledge management and more. The book offers an exceptional range of contributions within a developing paradigm. Within this context, the book illustrates why and how of knowledge management is important for companies. |
|
 | Knowledge Management systems information and communication technologies for Knowledge Management de Ronald Maier Commentaire Information and knowledge have fundamentally transformed the way businesses and social institutions work. Knowledge management promises concepts and instruments that help organizations to create an environment supportive of knowledge creation, sharing and application. Information and communication technologies (ICT) are often regarded as the enabler for knowledge management initiatives. The book presents an almost encyclopedic treatise of the facets, concepts and theories that have influenced knowledge management and the state-of-practice concerning strategy, organization, systems and economics. The second edition updates the material to cover the most recent developments in ICT-supported knowledge management. The book particularly provides a more in-depth coverage of its theoretical foundation including a new account of knowledge work, discusses the potentials and challenges of process-oriented knowledge management, adds a new chapter on modeling that plays an important role in knowledge management initiatives and contrasts architectures for centralized and distributed or peer-to-peer knowledge management systems illustrated by case examples |
|
 | Les nouveaux travailleurs du savoir Knowledge workers de Jean Pierre Bouchez Commentaire Un ouvrage de référence pour DRH, consultants et managers. Une démarche illustrée permettant d'identifier et d'analyser qui sont les knowledge workers. Une description précise des organisations qui les emploient. Une mise en perspective de leur histoire et de leur devenir. Dans notre économie de la connaissance, travailleurs et professionnels du savoir, plus communément appelés knowledge workers, sont amenés à occuper une place prépondérante. Ce livre dresse pour la première fois un panorama complet de ces nouvelles populations dont l'activité professionnelle est centrée sur le savoir. Quelles sont leurs caractéristiques ? Quel est leur mode de travail ? Quels rôles jouent-elles dans l'économie de la connaissance ? Comment les organisations du savoir emploient ces nouveaux travailleurs ? Pour permettre aux DRH de mieux les connaître et de faciliter leur repérage, l'auteur fait une description complète des knowledge workers, il en propose une radiographie opérationnelle et précise à travers de multiples illustrations les différences entre les travailleurs du savoir et les professionnels du savoir. Il analyse également les formes d'organisation au sein desquelles ils se mobilisent et agissent, et esquisse des pistes et des tendances sur leur avenir. |
|
 | Travail collaboratif sur Internet Concepts, méthodes et pratiques des plateaux projet de Serge-K Levan et Jean-Pierre Vickoff Commentaire Rédigé par un expert reconnu du groupware et du workflow, cet ouvrage aidera les organisations à réussir les changements humains, organisationnels et techniques induits par le développement des systèmes de travail collaboratif. |
|
| Knowledge Management and Management Learning Extending the Horizons of Knowledge-Based Management de Walter Baets Commentaire Recently knowledge management and management learning has received considerable published coverage; however, most of this exposure is based on a rational, mechanistic view of knowledge management. Practice, on the other hand, has taught us that knowledge management and learning are extremely broad concepts with an expanding area of subfields. This rationalized and measured view of knowledge management has lead to a more technologically driven development of the field. In practice, however, this view of knowledge management has fallen short of its promise. This situation has created the need for a more encompassing approach to knowledge management. An approach that will encompass a wider domain of knowledge management topics; including topics such as, workplace learning, knowledge infrastructure, knowledge representation, innovation and learning, knowledge culture and learning, and knowledge technologies. KNOWLEDGE MANAGEMENT AND MANAGEMENT LEARNING: Extending the Horizons of Knowledge-Based Management examines a range of topical considerations in the field by utilizing dynamic and non-linear systems behavior or the complexity paradigm. From this examination have come a number of new and promising relevant extensions to knowledge management and its practice. Many of the topics have been pulled from "real world" situations in actual companies, and therefore these topical treatments reflect quantitative and qualitative research done within the knowledge management framework of actual company experience. Offered are a series of topical treatments that extend the parameters of knowledge management and examine the practical implications of these extensions. The book begins with an extended introduction and theoretical framework. Contributing authors have written chapters that add to both the framework and the practical consequences of knowledge management. These chapters suggest many lessons learned that will find considerable use in practice. Some of these chapters include an investigation of the "do's and don'ts" virtual learning based on real-life cases, the use of design teams for group learning, the role of language and the creation of common ground between company and client, culture as a dynamic and non-linear constructed concept, innovation and knowledge management and more. The book offers an exceptional range of contributions within a developing paradigm. Within this context, the book illustrates why and how of knowledge management is important for companies. |
|
| Knowledge Management systems information and communication technologies for Knowledge Management de Ronald Maier Commentaire Information and knowledge have fundamentally transformed the way businesses and social institutions work. Knowledge management promises concepts and instruments that help organizations to create an environment supportive of knowledge creation, sharing and application. Information and communication technologies (ICT) are often regarded as the enabler for knowledge management initiatives. The book presents an almost encyclopedic treatise of the facets, concepts and theories that have influenced knowledge management and the state-of-practice concerning strategy, organization, systems and economics. The second edition updates the material to cover the most recent developments in ICT-supported knowledge management. The book particularly provides a more in-depth coverage of its theoretical foundation including a new account of knowledge work, discusses the potentials and challenges of process-oriented knowledge management, adds a new chapter on modeling that plays an important role in knowledge management initiatives and contrasts architectures for centralized and distributed or peer-to-peer knowledge management systems illustrated by case examples |
|
| Key Performance Indicators Developing, Implementing, and Using Winning KPIs de David Parmenter Commentaire Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy. |
|